Toilet Repair in Matthews, NC

Only 33% of the housing in Matthews predates 1990, and tenure is mixed with 78% of households owning their home.

Short version

78% of occupied homes in Matthews are owner-occupied and 22% are rented, which is close enough to even that the first question is which you are. A landlord is generally responsible for a fixture in a tenancy; an owner is not. With most homes built since 1990, the fixture is probably already a 1.6 gallon one and its age is unlikely to be the fault.

Source: US Census Bureau, American Community Survey 5-year estimates, tables B25003 and B25034.

Tank and Bowl is a referral service, not a contractor. We connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands. Every state page sets out who licenses plumbers there and where to check, so you can confirm before work begins. We carry out no work, we sell no fixtures, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

Who this page is for in Matthews

Matthews splits roughly 78% owning to 22% renting across 29,255 occupied homes, so this page has two audiences. If you own, the decision is yours. If you rent, the toilet is almost certainly not your repair and the useful action is reporting it properly.

Occupied homes in Matthews	Share	Homes
Owner-occupied	78%	22,918
Rented	22%	6,337

Source: US Census Bureau, American Community Survey 5-year estimates, table B25003 (tenure), 2023 release. Universe: 29,255 occupied housing units.

What the age of Matthews’s housing suggests

Only 33% of housing units in Matthews were built before 1990. In a town like this the interesting question is not how much water the fixture uses but why a relatively new one is misbehaving.

Usually the answer is the flapper or the fill valve, both of which wear on a schedule of their own regardless of how new the house is.

Housing in Matthews	Share
Built before 1940	under 1%
Built 1940 to 1989	32%
Built 1990 onwards	67%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25034 (year structure built), 2023 release. Universe: 30,657 housing units, including vacant ones — a different universe from the tenure table above. Flush volumes: US EPA WaterSense, tank-type toilet supporting statement

What is actually wrong with it

Start by naming the symptom precisely, because the four common ones have nothing in common mechanically. A tank that never stops refilling, a handle that does nothing, water appearing at the floor and a flush that needs two goes are four separate repairs.

Ask them to name the fault before they name the price. “The toilet needs replacing” is not a diagnosis; “the flapper seat is pitted and will not hold a new flapper” is, and it happens to be a common one.

Other North Carolina towns we route in

Winston Salem 57% owner-occupied · 64% built before 1990
Belmont 68% owner-occupied · 47% built before 1990
Grover 69% owner-occupied · 52% built before 1990
Lawndale 73% owner-occupied · 60% built before 1990
Greensboro 54% owner-occupied · 60% built before 1990

Everywhere we route in North Carolina

Checking a plumber in North Carolina

Checking a credential in North Carolina

North Carolina licenses are issued by the North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors, which publishes a public search you can use before work begins.

If the dye test pointed at the flapper, that is a part, not a fixture.Worth saying on the call, because it changes what somebody arrives with. We connect you to a contractor covering your area and you are never charged. Past toilets, Matthews is covered for whatever has gone wrong.

Call (888) 525-3450