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Toilet Repair in New York

Across the 364 New York towns we route calls in, 46% of households own their home and 84% of the housing was built before 1990. The first figure decides who pays for the repair; the second decides what is probably installed.

Short version

Across the 364 New York towns covered here, 46% of households own their home and 84% of the housing was built before 1990. The first figure decides who pays for a toilet repair; the second is about the house rather than the fixture in it.

Source: US Census Bureau, American Community Survey 5-year estimates, tables B25003 and B25034.

Tank and Bowl is a referral service, not a contractor. We connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands. Every state page sets out who licenses plumbers there and where to check, so you can confirm before work begins. We carry out no work, we sell no fixtures, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

The two figures, for New York as a whole

New YorkShareHomes
Owner-occupied46%2,289,231
Rented54%2,642,004

Weighted across 4,931,235 occupied homes. Separately, 84% of the state’s 5,394,014 housing units — a wider universe, because it includes vacant ones — were built before 1990, which is before the Energy Policy Act of 1992 set a 1.6 gallon flush maximum.

Source: US Census Bureau, American Community Survey 5-year estimates, tables B25003 (tenure) and B25034 (year structure built), 2023 release. Flush volumes: US EPA WaterSense, tank-type toilet supporting statement.

New York does not divide evenly

A state average hides the thing that matters. Of the 364 towns we route in here, 260 are mostly pre-1990 housing and 6 are mostly post-1990 housing; on tenure, 201 are strongly owner-occupied and 38 are renter-heavy.

The two are close to independent of each other, so an old town is not reliably an owning town or a renting one. That is why every town page below carries its own pair of figures rather than inheriting these.

The largest towns we route in New York

TownOwner-occupiedBuilt before 1990Occupied homes
Brooklyn30%84%1,009,555
New York25%85%755,085
Bronx20%84%531,571
Staten Island68%76%170,047
Syracuse55%90%93,451
Jamaica44%83%80,323
Flushing41%85%79,851
Yonkers44%87%71,722

What goes wrong, wherever you are in New York

The fault list does not vary by state. A running tank is the flapper or the fill valve, and EPA publishes a ten-minute test that tells them apart. Water at the base is four different faults, one of which is condensation and not a leak at all. A fixture that rocks is the one that causes the seal failure you will meet later.

What varies by town is who fixes it. In a rented home the toilet is normally the landlord’s repair, and in the towns above that is a large share of households.

Checking a plumber in New York

Checking a credential in New York

New York issues no state plumbing license. New York City licenses Master and Journeyman Plumbers through the Department of Buildings; elsewhere in the state it is your own city, town or county. Start here. Ask the contractor which municipality licenses them and confirm it with that office before work begins.

Towns we route in New York

If the dye test pointed at the flapper, that is a part, not a fixture.Worth saying on the call, because it changes what somebody arrives with. We connect you to a contractor covering your area and you are never charged. Toilets head this site, but any plumbing job is welcome.

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